VIA Employment Job Summary
 
Job Summary
Job Title:   MANAGER OF SUPPORT TRNG, QUALITY CONTROL

Starting Salary:   $6,225 - $10,673 per month

Job Description:   Responsible for leadership and management of the Fleet and Facilities Maintenance Division Training and Quality Control (QC) department. Establishes departmental goals and evaluates training and quality needs. Leads the development and implementation of continuous improvement initiatives, projects, and procedures of a best-in-class training and QC program. Works with all department leadership to forecast staffing and training requirements that align with Fleet and Facilities goals, growth and attrition. Leads and/or assists other staff in the development of the VIA's vehicle, equipment, and all other associated specifications and standards. Works with and provides support to VIA's Procurement department in the procurement process including the review, scoring, and selection of appropriate bidders. Oversees and manages various contracts related to the Fleet and Facilities Division to include direct communication with vendors. Develops and improves standard operating procedures (SOP), Technical Service Bulletins (TSB) and technical campaign related procedures to expand upon and sustain continuous training, QC and overall performance standards. Manage the execution and recovery of the Fleet and Facilities warranty program. Responsible for preparing departmental operating and capital budgets to support the Training and QC department. Responsible for administering reviews and performance accountability for the team.

Education and Experience:   Must have a bachelor's degree plus (5) years' experience or an acceptable combination of education and experience in heavy duty fleet operations, transit environment, instructional education regarding diagnostic troubleshooting, alternative fuels, braking, steering, suspensions, charging and cranking, emissions and electrical systems. Preferred: ASE Certified in A, H or T; Member of American Society for training and development or the International Society of Performance; experience in working in a union environment.

  


VIA Metropolitan Transit is an Equal Opportunity/Affirmative Action Employer.
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