Job Title:   TECHNICAL SUPPORT ANALYST II

Starting Salary:   Min: $4,012 - Mid: $5,460 per month

Job Description:   The Technical Support Analyst II will be part of a service desk support team supporting local and remote customers. Work includes providing escalation support to the Technical Analyst I. Provides desk side technical support. Answers incoming calls to service desk. Responds to service requests. Prepares system documentation. Acts as a liaison. This position will require travel to company locations throughout San Antonio. Will perform work assigned to them via the enterprise ticketing system. This position reports directly to the Manager of TI Client Services.

Education and Experience:   Associates Degree in Information Systems or a related field, and three (3) years of related experience, A+, Net+ or other technology related certification, or an equivalent combination.

 Closing Date:  01/31/2023